CRM 24/7

From the first conversation to the sale, in one environment.

An omnichannel sales and customer-service CRM with artificial intelligence that centralizes contacts, conversations, opportunities, quotes, sales, support and follow-up.

Albert with customer service channels in English

Proprietary technology

Turn conversations into organized commercial processes.

CRM 24/7 brings sales, service and operations together: from the arrival of a lead through quoting, selling, support and retention.

CaptureOrganizeQuoteSellServe

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CRM 24/7 starting at

$99 USD

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Real CRM 24/7 commercial pipeline — **Opportunity pipeline**Stages, probability, value and commercial follow-up in a real interface.

Organized salesConnected leads, contacts and opportunities.

Centralized serviceConversations, tickets, queues and SLA.

Commercial visibilityQuotes, sales and reports in context.

Integrated AIAlbert queries authorized CRM information.

Sales Service Demo Mode Reports Client portal Albert

Albert working with customer service and digital channels inside the CRM 24/7 ecosystem

Albert · CRM 24/7

AI integrated into CRM 24/7

Albert in action in your CRM

Albert is the intelligent assistant integrated into CRM 24/7. He can query authorized information, analyze commercial context and help your team work with greater clarity and continuity.

Information in contextQuery authorized CRM data without losing the commercial thread.

Clearer follow-upHelps interpret opportunities, activity and priorities.

Less manual workSupports a more organized and consistent operation.

Intelligent assistanceAn extra layer of support inside the CRM 24/7 workflow.

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Albert's access and responses depend on each user's permissions and the information authorized within each company.

CRM 24/7 PLANS

Choose the level that best fits your operation.

You do not need technical terminology to choose. Here we explain what your company gets with each plan and what changes as you move up.

Up to 3 users

CRM Essential

For businesses that want to stop managing prospects across spreadsheets, chats and notes, and organize sales and follow-up in one place.

/ month

What you get

Leads, contacts and companiesCentralize prospect and customer information so your team has a clear commercial history.
Opportunities and pipelineFollow each deal from first contact to close and see its stage and next step.
Products, quotes and salesPrepare proposals, organize products and record sales without disconnected tools.
Activities and follow-upOrganize calls, tasks, meetings and next actions so opportunities do not get forgotten.
Essential reportsQuickly understand how your commercial operation is progressing.
Albert AssistantQuery and understand authorized CRM information with the integrated intelligent assistant.
Client portalProvide secure external access connected to your company's operation.

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RECOMMENDED

Up to 5 users

CRM Growth

For teams that need to coordinate sales and service, control response times, permissions and priorities with greater clarity.

/ month

Everything in Essential, plus

Tickets and SLAOrganize requests by priority, owner and response time to reduce forgotten cases.
Roles and permissionsDefine what each team member can view and do based on responsibility.
Albert ExpertAnalyzes priorities, risks and next steps using only authorized CRM information.
Expanded commercial reportsGet more detail to understand performance, opportunities and service.
Priority supportHigher priority for operational service assistance.

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Up to 10 users

CRM Professional

For companies with greater volume that need supervision, traceability, analysis and more control over commercial operations.

/ month

Everything in Growth, plus

Advanced audit trailReview important actions and changes for greater traceability inside the CRM.
Commercial supervisionGain a broader view of team performance and opportunity status.
Reporting and forecastingAnalyze trends and use commercial information to anticipate operational behavior.
Multi-company when applicableManage separate operations under a controlled business structure.
Higher AI capacityAccess greater intelligent-assistance capacity according to plan limits.
Priority operational supportPriority assistance for a larger-scale operation.

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CRM 24/7 COMPARISON

What does each plan include?

Quickly compare the main features before choosing.

Feature	Essential Up to 3 users	Growth Up to 5 users	Professional Up to 10 users
Leads, contacts and companies	✓	✓	✓
Opportunities and pipeline	✓	✓	✓
Products, quotes and sales	✓	✓	✓
Activities and follow-up	✓	✓	✓
Essential reports	✓	✓	✓
Albert Assistant	✓	✓	✓
Client portal	✓	✓	✓
Tickets and SLA	—	✓	✓
Roles and permissions	—	✓	✓
Albert Expert	—	✓	✓
Expanded commercial reports	—	✓	✓
Priority support	—	✓	✓
Advanced audit trail	—	—	✓
Commercial supervision	—	—	✓
Reporting and forecasting	—	—	✓
Multi-company	—	—	✓ when applicable
Higher AI capacity	—	—	✓

The monthly fee covers use of CRM 24/7. Implementation, special migrations, non-standard integrations, additional training and third-party services may be quoted separately depending on scope.

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Real product

Real CRM 24/7 screens.

These images come from the current CRM. Some records belong to the demo environment and are shown only to illustrate product functionality.

Real CRM 24/7 dashboard — **Dashboard**An executive view of commercial activity, conversations, opportunities and sales.

CRM 24/7 opportunity pipeline — **Opportunities**Pipeline by stage, probability, value and commercial follow-up.

CRM 24/7 lead management — **Leads**Capture and qualify prospects with centralized commercial information.

CRM 24/7 quotes — **Quotes**Proposals connected to clients, opportunities and sales.

Sales recorded in CRM 24/7 — **Sales**Confirmed commercial records with multi-currency support.

CRM 24/7 tickets and SLA — **Tickets & SLA**Service organized by priority, queue, owner and fulfillment.

CRM 24/7 commercial reports — **Reports**Indicators for understanding contacts, conversations, opportunities and sales.

CRM 24/7 client portal — **Client portal**Secure external access designed for a connected client experience.

Functional CRM 24/7 demo mode — **Demo Mode**A functional environment for testing the complete cycle without affecting real channels.

Albert inside CRM 24/7 — **Albert**Intelligent assistant integrated into the CRM with access to authorized information.

Want to see it with your own processes?The demo lets you walk through CRM 24/7 and discuss how it could fit your operation.

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BUSINESS CONTROL

Organized information with access rules.

CRM 24/7 includes tools to manage users, permissions and traceability inside each company's environment.

PermissionsAccess based on role and responsibility.

Audit trailTraceability for understanding actions and changes.

Company environmentsInformation separation between companies.

LicensesManagement of service access and validity.

FREQUENTLY ASKED QUESTIONS

What to know before choosing CRM 24/7.

Clear commercial information about plans, AI, additional costs and channels.

Does the monthly fee include implementation and migration?

The monthly fee covers use of the CRM 24/7 SaaS. Implementation, data migration, special integrations, additional training or custom development may be quoted separately.

Are WhatsApp, Meta, email or SMS costs included?

No, unless a contract states otherwise. Third-party services and licenses are quoted or paid separately.

Does CRM 24/7 offer unlimited AI?

No. Each plan operates with monthly capacity, consumption controls and a fair-use policy.

Can Albert modify CRM data?

Albert is informational and consultative: it analyzes and recommends using authorized information. It does not change permissions or licenses and does not cross information between companies.

Do WhatsApp and Meta work automatically?

Functions that depend on Meta or other providers require the applicable connections, permissions and verifications.

CRM 24/7

Fewer isolated tools. More connected follow-up.

Centralize opportunities, service, quotes, sales, support, reporting and intelligent assistance in one commercial environment.

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